Terms & Conditions.

Acceptance of these terms

By accessing this website, submitting an inquiry, making a reservation, or staying at Pelican Lookout, you agree to these Terms & Conditions together with any property-specific rules, booking conditions, rental agreements, and policies presented during the reservation process.

If there is a conflict between these general website terms and specific terms presented and accepted as part of a reservation, the reservation-specific terms will apply to that booking.

Reservations & booking

Reservations are subject to availability and are not considered confirmed until the booking requirements shown during the reservation process have been completed and confirmation has been issued.

Guests are responsible for providing complete and accurate information when making a reservation, including contact information, guest count, dates, and any other information requested as part of the booking.

The person making the reservation is responsible for reviewing the details of the booking and ensuring that all members of the group comply with the applicable property rules and booking terms.

Rates, fees & payments

Rates may vary by travel dates, occupancy, length of stay, demand, promotions, and selected booking options. The pricing presented through the booking process at the time a reservation is made should be reviewed before the reservation is completed.

Additional charges such as applicable taxes, cleaning fees, optional services, deposits, damage-related charges, or other booking-related costs may apply where identified during the reservation process or in the applicable reservation agreement.

Payment amounts, schedules, accepted payment methods, deposits, and other payment requirements are governed by the terms presented and accepted at the time of booking.

Cancellations & changes

Cancellation, modification, refund, and no-show conditions are determined by the cancellation policy and booking terms applicable to the specific reservation.

Guests are responsible for reviewing the cancellation terms presented before confirming a reservation. Requests to change dates, guest counts, or other booking details are subject to availability and the terms applicable to the original reservation.

Guest responsibilities

Guests are expected to use the property and surrounding areas responsibly and respectfully throughout their stay.

• The registered guest is responsible for the conduct of all members of the reservation party and invited visitors.
• Occupancy must remain within the limits established for the reservation.
• Guests must follow property-specific instructions and rules communicated before or during the stay.
• Guests must not intentionally damage, misuse, remove, or interfere with property, furnishings, equipment, or facilities.
• Activities that create unreasonable disturbance, nuisance, danger, or interference with others or the property are not permitted.
• Guests should promptly report significant maintenance, cleanliness, damage, malfunction, or safety concerns so they can be reviewed and addressed.

Use of the property

Pelican Lookout is provided for the purposes associated with the confirmed reservation. Guests must comply with applicable laws, safety instructions, occupancy restrictions, and property-specific rules.

Events, commercial activities, additional visitors, pets, watercraft use, or other activities may be subject to separate approval or property-specific conditions. Guests should not assume that an activity is permitted unless it is included in their reservation or has been approved.

Damage, loss & additional charges

Guests may be responsible for damage, loss, excessive cleaning, missing items, unauthorized occupancy or use, rule violations, or other costs resulting from the actions of the registered guest, members of the booking party, or their visitors, subject to the applicable reservation agreement and applicable law.

Significant damage, malfunction, or safety concerns should be reported as soon as reasonably possible so the issue can be assessed and addressed.

Availability & unexpected events

Reasonable efforts are made to provide confirmed accommodation and services as reserved. Circumstances beyond reasonable control may occasionally affect access, availability, utilities, amenities, facilities, transportation, weather-related conditions, or other aspects of a stay.

Where a significant issue affects a reservation, available options will be considered based on the circumstances, applicable booking terms, and applicable law.

Website information

Reasonable efforts are made to keep descriptions, photographs, availability, amenities, rates, and other information on this website accurate and current. Information may nevertheless change from time to time.

Photographs are provided to represent the property, but minor changes to furnishings, décor, landscaping, equipment, amenities, or other details may occur.

Current reservation details and pricing presented during the booking process should be reviewed before completing a booking.

Responsibility & liability

Guests are responsible for exercising reasonable care while using the property, outdoor areas, pool, hot tub, waterfront areas, equipment, and other amenities.

To the extent permitted by applicable law, responsibility may be limited for loss or damage resulting from circumstances outside reasonable control or from a guest's failure to follow applicable laws, instructions, warnings, or property rules.

Nothing in these Terms & Conditions is intended to exclude, restrict, or waive rights or remedies that cannot lawfully be excluded or restricted.

Privacy

Personal information submitted through this website, inquiries, and the booking process is handled in accordance with the Privacy Policy and applicable privacy requirements.

Please review the Privacy Policy for more information about how personal information may be collected, used, protected, and disclosed.

Changes to these terms

These Terms & Conditions may be updated from time to time to reflect changes to the website, booking process, operating practices, property policies, or legal requirements.

The current version will be published on this page with its latest update date. Terms specifically accepted as part of an existing reservation remain subject to the conditions associated with that reservation.

Applicable law

These Terms & Conditions are subject to applicable law. A reservation agreement or booking terms may identify additional terms or a specific governing jurisdiction that applies to that reservation.

Nothing in these terms limits mandatory rights or protections that apply under applicable law.

Questions about these terms?

If you have questions about these Terms & Conditions or about a reservation, use the Pelican Lookout Contact page.